These Terms and Conditions govern your access to and use of our website, services, and products. By visiting or using our website, or placing an order, you agree to enter into a legally binding agreement with Piel Cuero.

1. Company Information

Piel Cuero is a Mohali-based leather shoe brand specializing in handmade, high-quality leather shoes crafted with premium materials and artisanal techniques.

2. Eligibility

By using our site, you confirm that you are at least 18 years old or have consent from a parent or guardian. You agree to provide current, accurate, and complete purchase and account details for all transactions.

3. Orders & Payments

All product orders are subject to availability and confirmation. Piel Cuero reserves the right to cancel or reject any order at its sole discretion. Prices are inclusive of taxes (unless stated otherwise). We accept secure payments through Credit Card, PayPal, UPI, and other methods.

4. Shipping & Delivery

Shipping charges and estimated delivery timelines are shown at checkout. We are not responsible for courier delays, customs issues, or unforeseen force majeure events. A tracking number will be emailed once your order ships.

5. Returns & Exchanges

Notify us within 2–3 days of receiving the item to request a return or exchange. Items must be unused, undamaged, and in original packaging. Custom or made-to-order items are non-returnable unless defective or incorrect. Customers bear return shipping costs unless the item was defective or wrongly shipped.

6. Product Descriptions

We strive to provide accurate product details, images, and measurements. Note that leather is a natural material and may show slight variations in color and texture.

7. Intellectual Property

All content on this site — including images, logos, text, and product descriptions — is the intellectual property of Piel Cuero. Unauthorized use is strictly prohibited.

8. User Conduct

Do not use the website in a manner that damages or impairs it. Do not attempt unauthorized access to restricted areas. Do not distribute viruses or malicious code. We reserve the right to suspend access to users who violate these rules.

9. Limitation of Liability

To the fullest extent permitted by law, Piel Cuero is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our site or products.

10. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we handle your data.

11. Modifications to Terms

We may revise these terms periodically. Changes take effect once posted. Continued use of the site implies acceptance of the updated terms.

12. Governing Law

These terms are governed by Indian law. Any disputes shall be handled under applicable Indian jurisdiction.

13. Contact Information

Email: fashion.passion00001@gmail.com

Phone: +91 95011 09972

Address: G-5, First Floor, Phase 7 Industrial Area, Mohali, Punjab, 160055

Thank you for choosing Piel Cuero. Your trust in our craftsmanship and commitment to quality means everything to us.