No refunds or exchanges: Products purchased on the Flash Sale page are final sale and cannot be returned or exchanged for size, style, or preference changes.

 Price adjustments: We do not offer price adjustments on prior purchases when a Flash Sale begins or ends.

Order changes/cancellations: Due to limited inventory and rapid processing, we cannot modify or cancel Flash Sale orders once placed.

Damaged/defective/incorrect items (exception): If your item arrives damaged, defective, or incorrect, notify us within 24–48 hours of delivery.

Exchanges/Refund on Flash Sale

 We do not offer refunds or exchanges for products purchased in Flash Sale.

 Note: For items purchased from the Flash Sale page, a ₹100 shipping fee applies (per order). This fee is non-refundable.

All shoes on our website are listed in EU/UK sizes. Our shoes are accurately sized according to formal measurements.

If you are new to our brand and typically wear different sizes across brands, we recommend selecting the smaller size. For example, if you wear a UK 8 in one brand and a UK 9 in another, opt for the UK 8 with our shoes.

While this advice suits most customers, individual foot shapes and sizes can vary, so it may not apply universally.

Note: We offer full sizes only. If your size falls between two sizes on the chart or requires a custom fit, please contact us directly for assistance.

Click Here: Shoe Size Guide

Piel Cuero Leather Shoe Care Instructions 

At Piel Cuero, we take pride in crafting shoes from the finest quality pure leather. To ensure your shoes age beautifully and last for years, follow these essential care steps: 

1. Clean Regularly 

• Wipe off dust and dirt using a soft, dry cloth after each wear. 
• Use the pocket-sized shiner included with your shoes to give a quick polish on the go, ensuring they always look impeccable. 
• Avoid soaking the leather—moisture can damage and stain the material. 

2. Polish for Protection & Shine 

• Choose a neutral or color-matched shoe polish to maintain the shoe's original tone. 
• Apply sparingly and evenly with a cloth or applicator brush. 
• Buff with a horsehair brush or soft cloth for a lasting shine. 

3. Store Properly 

• Store shoes in a cool, dry place, away from direct sunlight and heat. 
• Utilize the shoe horn provided with your purchase to effortlessly slip into your shoes without damaging the leather or altering the shoe's structure. 
• Avoid storing leather shoes in plastic; use fabric shoe bags for breathability. 

4. Rotate Your Shoes 

• Avoid wearing the same pair daily. Rotating allows the leather time to dry and recover, extending the life of your shoes. 

5. Protect From Water 

• Leather is not waterproof. Apply a leather water repellent spray if you're expecting wet conditions. 
• If shoes get wet, stuff them with paper and air dry naturally—never use direct heat like a hairdryer. 

6. Professional Care 

• For tough stains, deep scratches, or worn soles, visit a professional cobbler. Proper repairs can significantly extend the life of your Piel Cuero shoes. 

With the right care, your Piel Cuero shoes will age gracefully and remain a timeless staple in your wardrobe.