• If you cancel within 24 hours, you’ll receive a full refund.

• After 24 hours, a 5% service charge will be deducted.

• Returns are accepted within 2 days from the date of delivery. For more information, please visit: Return/Refund Policy

All shoes on our website are listed in EU/UK sizes. Our shoes are accurately sized according to formal measurements.

If you are new to our brand and typically wear different sizes across brands, we recommend selecting the smaller size. For example, if you wear a UK 8 in one brand and a UK 9 in another, opt for the UK 8 with our shoes.

While this advice suits most customers, individual foot shapes and sizes can vary, so it may not apply universally.

Note: We offer full sizes only. If your size falls between two sizes on the chart or requires a custom fit, please contact us directly for assistance.

Click Here: Shoe Size Guide

At Piel Cuero, we take pride in crafting shoes from the finest quality pure leather. To ensure your shoes age beautifully and last for years, follow these essential care steps: 

1. Clean Regularly 

• Wipe off dust and dirt using a soft, dry cloth after each wear. 
• Use the pocket-sized shiner included with your shoes to give a quick polish on the go, ensuring they always look impeccable. 
• Avoid soaking the leather—moisture can damage and stain the material. 

2. Polish for Protection & Shine 

• Choose a neutral or color-matched shoe polish to maintain the shoe's original tone. 
• Apply sparingly and evenly with a cloth or applicator brush. 
• Buff with a horsehair brush or soft cloth for a lasting shine. 

3. Store Properly 

• Store shoes in a cool, dry place, away from direct sunlight and heat. 
• Utilize the shoe horn provided with your purchase to effortlessly slip into your shoes without damaging the leather or altering the shoe's structure. 
• Avoid storing leather shoes in plastic; use fabric shoe bags for breathability. 

4. Rotate Your Shoes 

• Avoid wearing the same pair daily. Rotating allows the leather time to dry and recover, extending the life of your shoes. 

5. Protect From Water 

• Leather is not waterproof. Apply a leather water repellent spray if you're expecting wet conditions. 
• If shoes get wet, stuff them with paper and air dry naturally—never use direct heat like a hairdryer. 

6. Professional Care 

• For tough stains, deep scratches, or worn soles, visit a professional cobbler. Proper repairs can significantly extend the life of your Piel Cuero shoes. 

With the right care, your Piel Cuero shoes will age gracefully and remain a timeless staple in your wardrobe.